1. About these terms
These terms apply to use of the TechFlex Solutions website. Paid services require a separately accepted proposal, statement of work or service agreement. Browsing this website does not purchase a service or create a paid engagement. If a signed agreement differs from these general terms, the signed agreement governs that engagement, subject to applicable law.
2. Services and scope
We offer brand strategy, social media, performance advertising, SEO and content, websites and creative services. Deliverables, channels, timelines, revisions, reporting, approvals and any support commitments must be agreed in writing. Website plan descriptions are summaries, not a substitute for an agreed scope. Additional work or changes require written agreement.
3. Fees and third-party costs
Fees, taxes, invoice dates and payment schedules are set out in your proposal or agreement. Advertising spend, platform subscriptions, stock assets, hosting and other third-party expenses are separate unless expressly included. No payment is collected through this website. We will agree any work suspension for overdue payment in the engagement terms and comply with applicable law.
4. Client responsibilities and approvals
Clients must provide accurate information, lawful materials, timely approvals and appropriate access to their accounts. You are responsible for having permission to use supplied logos, images, testimonials, customer data and other materials. Delayed approvals, missing access or scope changes may affect timelines. Do not send passwords or sensitive credentials in an ordinary email.
5. Intellectual property and account ownership
Ownership and licensing of final deliverables, source files, templates and working files are defined in the service agreement. Unless otherwise agreed, pre-existing tools, methods and third-party assets remain subject to their owners’ rights and licence terms. Client-owned advertising and social accounts remain client-owned. Portfolio use and disclosure of client work will be agreed with the client.
Website text, branding and other original materials may not be reproduced or commercially used without permission, except where the law permits it.
6. Confidentiality and data
Both parties should protect non-public business information received during an engagement and use it only for the agreed work, unless disclosure is authorised or legally required. Projects involving personal data may require separate written data-processing terms, access controls and instructions. Our Privacy Policy explains information handling for website enquiries.
7. Marketing results and external platforms
We do not guarantee rankings, reach, leads, sales, revenue or advertising returns. Results depend on budgets, market conditions, offers, client actions and platform decisions. Third-party platforms control their own policies, approvals and availability. See our Disclaimer for the status of illustrative results displayed on this website.
8. Cancellation, liability and disputes
Cancellation and refunds are governed by the Cancellation & Refund Policy, your written agreement and applicable legal rights. Neither these terms nor any disclaimer excludes rights or liabilities that cannot lawfully be excluded. Any liability limits, governing law and dispute forum for paid work must be agreed in the service agreement rather than assumed from this website.
Please raise a concern by email so we can try to resolve it directly. These terms may be updated prospectively; changes to an active engagement require the agreement process specified in that engagement.
9. Contact
For questions about these terms or to request a written proposal, email techflexsolutions@yahoo.com.